India, Nov. 23 -- We are living in the age of digitisation and now the pandemic has made it much more universal and in a much lesser span of time than would have been otherwise possible. The multiplication of online platforms and transactions of almost every variety has almost divided the world community into categories,depending upon their facility with this process and medium. The "traditional" mom-and-pop set-ups, dealing with maintenance and services, have been speedily eliminated in favour of the do-it-yourself (DIY) culture and by online instructional videos. There would be nothing to grudge that if two things were ensured. First, the basic infrastructure for online communication as and when needed. Second, credible skills at the resp...