New Delhi, Feb. 17 -- Food delivery giant Zomato has launched Nugget, an in-house artificial intelligence (AI) enabled customer support platform to scale up its food delivery, quick commerce vertical Blinkit, and supply-chain services platform Hyperpure, CEO Deepinder Goyal announced in a post on X.

"Introducing Nugget-an AI-native, no-code customer support platform. Nugget helps businesses scale support effortlessly-highly customizable, low-cost, no dev team needed. No rigid workflows, just seamless automation," Goyal wrote on X.

Nugget was built in over three years by Zomato Labs, an internal vertical of the company. Currently, the platform supports more than 15 million interactions per month across various platforms of Zomato.

"Buil...