New Delhi, Sept. 6 -- Sridhar Vembu, co-founder of Zoho corporations has taken a swipe at rival Customer Relationship Management (CRM) platform Salesforce on X (formerly Twitter) after a post on Reddit revealed a steep contract renewal fee hike.

The reddit post stated that Salesforce has increased the contract renewal price for the reddit user's company again, on top of a steep hike of 20% just last year, bringing the total price hike to a whooping 35%.

This comes shortly after Salesforce chief executive Marc Benioff confirmed on a podcast that the company has laid off nearly 4,000 customer support staff as artificial intelligence (AI) tools took over a larger share in the customer service.

A Reddit post titled "CRM Price - 35% Increas...