New Delhi, Feb. 8 -- Zaggle Prepaid Ocean Services reported a 69% year-on-year surge in revenue, reaching Rs.336.4 crore in Q3FY25. Net profit grew to Rs.20.2 crore during the quarter, marking a 33% year-on-year increase.

The revenue surge was driven by a 54% increase in programme fees from its expanded prepaid and credit card portfolio and an 86% jump in Propel revenue, fuelled by heightened festive season spending.

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In a post-earnings investor call, founder Raj P Narayanam highlighted the role of artificial intelligence (AI)-driven automation in improving efficiency. Razbot, Zaggle's AI chatbot, successfully handled up to 60% of customer queries without human inter...