New Delhi, Feb. 1 -- A woman's account of an alleged credit card fraud has sparked a wider conversation on banking safeguards and customer support after she claimed her father lost thousands of rupees despite reporting the issue within hours.

Taking to X, Ishika Kesarwani said her father's phone appeared to have been compromised, with multiple OTP alerts flooding in late at night. By morning, Rs.42,000 had allegedly been debited from his credit card.

According to her post, the card was blocked as soon as the family realised what was happening, but the transactions had already gone through. The credit card, she said, was issued by RBL Bank, and the disputed payments were later traced to PlayStation gift cards purchased via Flipkart.

"We...