New Delhi, May 6 -- Maharashtra's new policy for cab aggregators has raised concerns across the ride-hailing ecosystem, particularly over a provision for penalties if a driver cancels a booking.

While the policy introduces a penalty of Rs.100 or 10% of the fare (whichever is lower) to be credited to the rider, it is unclear whether the cost will be borne by the driver or the cab aggregator.

In addition to cancellation charges, two other provisions are also expected to spark further debate: the introduction of mandatory meter pricing and a surge pricing cap of 1.5 times the base fare, which could limit driver incentives during high-demand periods such as festivals, peak hours, or adverse weather conditions.

The Maharashtra government of...