New Delhi, May 3 -- Should you say 'please' and 'thank you' to an AI chatbot, even though these essentially feel like redundancies when talking to a machine? This is the question that most users of AI chatbots have been grappling with, especially since OpenAI CEO Sam Altman revealed that these mere pleasantries were costing the company millions of dollars. However, Google DeepMind principal scientist Murray Shanahan has a slightly different take on the matter, claiming that saying 'please' or 'thank you' to an AI can actually make it more productive.

Speaking in the Google DeepMind podcast, Murray said, "You can say thank you. yeah, there's a good reason, good scientific reason, why that might get better performance. say it's role playin...