New Delhi, May 28 -- The internet can be more dangerous than even the roughest part of a big city. Consider this: Over the Easter weekend, British retailer Marks & Spencer (M&S) fell victim to a cyberattack that proved not only costly in financial but also reputational terms. It stemmed not from a failure of firewalls or malware detection tools, but AI-enabled social engineering.

A hacker group known as Scattered Spider is being probed for breaching M&S's systems through a third-party IT services contractor. The attackers may have used impersonation techniques to gain unauthorized access to internal systems, resulting in leaked customer data, operational disruptions and an estimated financial hit of over £400 million.

Also Read: Ra...