Mumbai, June 23 -- A quality that Reserve Bank of India governor Sanjay Malhotra says has helped him support innovation and invite new ideas and diverse perspectives is challenging the status quo.

"I learnt to question the status quo. I learnt that there is always scope for improvement. This helped me improve efficiency in various organisations and departments that I worked in," Malhotra said in his convocation address at his alma mater, the Indian Institute of Technology, Kanpur. "It helped in reducing the processing time of files. I reduced turnaround times for applications. It helped me make changes in laws, rules and procedures for the benefit of citizens and government alike, as I questioned the status quo."

Since January this year...