New Delhi, July 7 -- As we continue ourlives in a world where texting (or rather, TikToking, Snapchatting and Instagramming) is the default, a surprising truth has emerged from the top officials of global firms: A simple phone call can be a game-changer for your career.

However, for many young adults, that kind of opportunity might never land as they struggle with what's called "phone anxiety," leading them to avoid answering work calls.

This growing issue is not just holding Gen Z back from major opportunities but also impacting the official employment data, forcing colleges to step in with call-making classes.

Their phone anxiety is so bad that 67 per cent of under-34-year-olds are avoiding answering work calls altogether. This issue...