New Delhi, Nov. 27 -- I don't think I want to be interviewed by a human again," said a 58-year-old chartered accountant who recently had an interview with a multinational company. I wasn't sure if I heard her right and asked her to repeat herself. Why would anyone prefer to be interviewed by an algorithm-driven bot over a human?

The Mumbai-based accountant has been interviewed 27 times in her career-25 times by humans and twice by artificial intelligence (AI). She was initially nervous, and in her first AI interview, the American-accented artificial voice asked such a multi-pronged and convoluted question that she was overwhelmed. She logged out and never attempted that interview again, despite reminder emails from the firm behind the ex...