New Delhi, June 13 -- The Indian finance and banking sector is experiencing a phenomenal change. Accelerated digitisation, the emergence of fintech start-ups, and increasing customer expectations are revolutionising the way the financial sector works. With this change comes an unprecedented set of challenges-especially in a nation as linguistically and digitally diverse as India.

Language remains one of the biggest barriers to financial inclusion for all today. Millions of Indians are struggling to access the banking system effectively due to the dominance of English and limited regional language support on digital channels. At the same time, the industry is being required to make things simpler, more personalised, and automated with doc...