New Delhi, Aug. 17 -- India's adoption of smart meters for electricity consumption has been sluggish, prompting calls for clearer rules and better consumer engagement, a survey by the Confederation of Indian Industries (CII) shows.

As on 15 July, only 2.41 crore units had been installed across the country of the 20.33 crore sanctioned under the Revamped Distribution Sector Scheme (RDSS), according to power ministry data.

The CII's recent survey shows outdated utility infrastructure, unreliable connectivity, and low consumer awareness were the biggest hurdles to smart metering. While 80% of respondents cited consumer engagement as the key barrier, most also agreed that clear regulatory directives, better billing transparency, grievance r...