New Delhi, Aug. 5 -- Calamity strikes businesses in all shapes and forms, but the recent incident involving US-based data operations company Astronomer's ex-CEO Andy Byron and ex-chief people officer Kristin Cabot deserves to be taught as a case study in workplace crisis management at B-Schools around the world.

On 18 July, Byron and Cabot, both married to other people, were caught in an intimate embrace on a jumbotron at a concert by the popular British band, Coldplay. The "mishap", which has by now gone down in the history of scandals as "Coldplaygate", caused an upheaval all over the internet. In no time, the couple was caught in the eye of a social media blitzkrieg, spawning much mirth, mockery and memes. Byron resigned in a few hour...