New Delhi, Oct. 13 -- Google Cloud CEO Thomas Kurian has sought to allay concerns that artificial intelligence (AI) will lead to widespread job losses in the tech sector, arguing that the technology is designed to enhance human productivity rather than supplant workers.

In an interview with technology newsletter Big Technology, Kurian emphasised that AI's role is to expand what employees can achieve, rather than reduce headcount. He cited the example of Google's Customer Engagement Suite, an AI-powered set of customer service tools launched last year. Despite initial client fears that AI would replace human agents, Kurian revealed that "almost none of our clients have let anyone go."

The technology, he explained, has primarily taken on ...