New Delhi, Oct. 16 -- The Food Safety and Standards Authority of India (FSSAI) has instructed state authorities to prioritise consumer grievances and conduct fortnightly reviews to ensure timely resolution.

The directive was issued by FSSAI Chief Executive Officer Rajit Punhani on Tuesday as the regulator steps up efforts to strengthen enforcement and public trust in food safety standards, PTI reported.

"Addressing consumer complaints related to food safety with high priority will be a crucial step in boosting consumer confidence and public awareness," Punhani said, ordering states to monitor complaint resolution every two weeks.

An official statement said that to enhance accountability within the food safety network, the FSSAI chief h...