New Delhi, Nov. 13 -- Dell is not aiming these Pro Plus EB525 TWS earbuds at casual music listeners. At Rs.18,699, they are meant for people who spend most of their day on calls, and for IT teams that need something they can deploy across the workforce and manage without constant hand holding.

The real differentiator here is the Microsoft Teams Open Office certification. Dell says this is the first product globally to get that tag, which is designed for devices used in noisy, shared spaces where call quality often suffers. On top of that, Zoom certification reinforces that this is a work headset built around reliable conferencing, not a regular consumer pair trying to do everything.

On the technical side, Dell uses 11.6 mm drivers along...