New Delhi, June 5 -- In response to rising customer demand for digital flexibility and ease in communication, banks in India along with other financial institutions have simplified the process to update and regulate the registered email address linked to credit card accounts.
As of June 2025, most of the major financial institutions now permit credit card holders to modify their contact details through digital and offline channels both, provided proper authentication is completed.
This move goes in line with the regulatory emphasis from the Reserve Bank of India (RBI) on maintaining updated Know Your Customer (KYC) records and ensuring real time communication with aspirational borrowers.
The registered email address and mobile number a...
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