New Delhi, June 23 -- Many credit card users across the country have reported that they continuously receive emails regarding credit balance refunds long after their credit card accounts have been officially closed.

These mails and messages can cause confusion, doubts and speculations especially when credit card users are unsure about the final status of their outstanding balances or their refunds.

Such a situation generally arises because the refund process is ongoing or the accounts final settlement is not yet complete. It is important to take into consideration that even after a credit card is closed any pending refunds or dues such as those from returned purchases or previously failed transactions are still processed and credited ba...