New Delhi, April 25 -- The Central Consumer Protection Authority (CCPA) is examining complaints filed by consumers against BluSmart cabs, after the company suspended operations without any prior notice, two people said.

The move comes amid rising refund claims and unresponsive customer support despite pending bookings and unused wallet balances.

The CCPA is closely looking into the nature of grievances, particularly those related to digital payments and potential violation of consumer rights.

As per the first person, the CCPA is assessing whether there has been a deficiency in service or unfair trade practices.

Also read: Company Outsider: As BluSmart stalls, the ride-sharing business in India looks even more suspect

"We are examinin...