New Delhi, Dec. 10 -- Popular Bengaluru biryani chain Meghana Foods has issued a public apology after a notice at one of its outlets triggered widespread criticism online. The poster, written in all caps and circulated widely on social media, read: "Swiggy & Zomato delivery boys not allowed in the lift. Please use the stairs." Many users called the instruction insensitive, arguing that delivery workers already operate under intense time pressure and harsh conditions.

Amid growing backlash, the brand released a statement on Instagram acknowledging the misstep. Meghana Foods said the rule was initially introduced "to offer customers convenience from crowded elevators," but conceded that it was "inconsiderate" to delivery partners. "That wa...