New Delhi, March 15 -- Sorting through hundreds or thousands of resumes and conducting early-stage interviews is challenging and time-consuming. It leads to delays in the hiring process and inconsistent candidate experiences.

For example, say a tech company hiring for a software engineer role receives more than 500 applications. A recruiter spends hours manually reviewing the resumes and conducting screening calls, only to realize that many candidates lack key skills. This inefficient process delays hiring and increases costs. Additionally, traditional screening methods can introduce unconscious bias-such as favouring candidates from certain universities or backgrounds-reducing diversity and fairness in hiring.

A voice AI tool like Smal...