New Delhi, March 20 -- Canadian actress Lisa Ray slammed Air India for rejecting her 92-year-old "ailing" father's medical waiver despite submitting doctors' letter. She further questioned the airline for not showing "empathy" in managing the situation considering her father's age and health condition.

"Here we go again @airindia My father is 92, unwell and I have to cancel travel due to his ailing condition. Submitted doctors letter and the waiver was denied? How is that possible? Where is the empathy from an airline that is claiming to care about passengers???" Lisa Ray posted on X.

Replying to her concern, Air India said, "We empathize with your concern and wish your father a speedy recovery. Please help us with the email address fro...