New Delhi, May 23 -- A district consumer disputes redressal forum (DCDRC) in Kerala recently dismissed a complaint filed by a consumer who alleged that a restaurant failed to serve free gravy along with beef fry and porotta.

District forum Ernakulam President DB Binu and members Ramachandran V and Sreevidhia TN observed that there was no obligation on the restaurant to provide gravy. Thus, the court said, there was no deficiency in service by the restaurant under the Consumer Protection Act, 2019.

"In the instant case, there was no contractual obligation-express or implied-on the part of the Opposite Party to provide gravy. Therefore, the non-providing of gravy of the time of supplying porotta and beef cannot be considered as a deficien...