New Delhi, Sept. 7 -- Amid incidents involving some of the company's aircraft in recent months, Air India CEO Campbell Wilson has said that the "incidence rate is entirely normal" considering the size and scale of the Tata Group-owned carrier.

In a message to its staff on September 5, the Air India CEO said that noted that airlines routinely face a mix of controllable and uncontrollable operational scenarios. However, he emphasised the need for transperancy, saying that Air India has increased efforts to remain transparent to its customers.

"In the short term, though, it naturally results in an uptick of news coverage, and with more than 1,200 departures every single day - nearly one every minute - across the Air India Group, it can see...