New Delhi, May 22 -- IBM's use of artificial intelligence, especially AI agents, has resulted in the hiring of more employees as opposed to a reduction in workforce, the tech giant's CEO Arvind Krishna has said recently.

In an interview with The Wall Street Journal, Krishna accepted that IBM has used artificial intelligence "to replace the work of a couple hundred human resources workers".

Krishna told the newspaper that investing in AI has enabled IBM to invest more in other areas as well and focus on them.

"While we have done a huge amount of work inside IBM on leveraging AI and automation on certain enterprise workflows, our total employment has actually gone up, because what it does is it gives you more investment to put into other...