India, Dec. 5 -- Collaboration with co-workers was simpler in the old days. You had email, mobile phone and desk phone. If you couldn't reach them through those channels, you walked over to where they worked. If they weren't around, you took some candies from the bowl on their desk and gave up.

Now, collaboration tools are more effective, with mobile apps, videoconferencing, chat, discussion threads and more. More effective -- but more complex.

With its Webex portfolio, Cisco is a collaboration leader. Heading up that business for Cisco is Amy Chang, EVP and general manager of Cisco collaboration. Light Reading's Mitch Wagner sat down with Chang at the recent Cisco Partner Summit in Las Vegas for a short yet information-packed and high-en...