India, July 23 -- Digital transformation is challenging enterprises across virtually all industries, fundamentally restructuring them from the inside out. As organizations strive to improve operations, build the best workforce, establish competitive advantage and improve customer experience, they are increasingly turning to technology and IT leaders for solutions.

An annual study of North American-based enterprises, 2019 Insight Intelligent Technology Index, conducted by global systems integrator Insight Enterprises, finds that the shift of IT from a support-only organization to one playing a major role in achieving business outcomes is well under way. In this new normal environment, IT leaders are being challenged more than ever by an i...