India, Aug. 19 -- Is it a myth, reality or just lip service that the customer is king?
Remember the video that recently went viral in which actor Rahul Bose is seen complaining about a five-star hotel, JW Marriott, Chandigarh. He was billed a whopping Rs 442/- towards ordering just two bananas, which were classified as "fruit platter". Following Rahul Bose was Kartik Dhar, a Delhi-based photographer, who took to social media and tweeted about Mumbai's Four Seasons Hotel charging him Rs 1700/- for two boiled eggs plus GST!
While Chandigarh's Excise and Taxation Department initiated an enquiry and fined JW Marriott for Rs 25,000/- in violation of GST Rules - illegal collection of tax on an exempted item - defending the hotel over the banan...