India, May 24 -- A delivery gone wrong in Bengaluru's Basaveshwara Nagar escalated into violence on May 21, when a Zepto delivery agent allegedly assaulted a customer over a dispute about an incorrectly entered address. The altercation, which took place around 2 pm outside a residence in Judges Colony, was captured on CCTV and has since sparked outrage.

According to a report in The Times of India, the delivery executive, identified as Vishnuvardhan, reportedly arrived at the home of 30-year-old businessman Shashank S Shivaprakash and began arguing with his sister-in-law over a discrepancy in the delivery address. The situation took a violent turn when Shashank attempted to step in and resolve the matter.

The CCTV footage that went viral...