Your rights when a flight is delayed or cancelled
India, Dec. 5 -- 1. I'm at the airport and my flight is delayed. What do I get?
If you have checked in on time, your rights depend on the length of the delay relative to your flight duration.
l Free meals & refreshments: You are entitled to this if the delay is:
2+ hours (for flights with duration 5 hours).
l Rescheduling or refund: If the delay exceeds 6 hours, the airline must offer you a choice:
An alternate flight within 6 hours, OR
A full refund of the ticket.
This is somewhat complicated. The rules differ based on why the flight is delayed.
The general rule: Airlines must provide free hotel accommodation (with transfers) if the delay is overnight or exceeds 24 hours.
The "force majeure" trap: The regulations contain an exception. Air...
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