India, March 8 -- An 82-year-old widow of a decorated Indian army officer landed in the ICU after she fell at Delhi's Indira Gandhi International Airport as Air India allegedly failed to provide her with a pre-booked wheelchair. She is being treated for potential brain bleeds

Raj Pasricha was traveling to Bengaluru on an Air India flight on March 4. According to a post by her granddaughter Parul Kanwar on the social media platform X, she had pre-booked a wheelchair, which was confirmed by the airline. But when the family reached the airport, Air India did not provide the requested wheelchair.

"We tried for almost an hour, requesting airline staff, the airport help desk, alternate airline staff from Indigo (who incidentally had a free wh...