Uber gets notice over pre-ride tipping, flagged as unfair trade
New Delhi, May 22 -- The Centre has issued a notice to Uber India over its "advance tip" feature, calling it an unfair and exploitative trade practice that undermines consumer rights.
The Central Consumer Protection Authority (CCPA), acting on complaints from users, has asked the ride-hailing platform to explain why customers are being nudged to tip drivers before a ride even begins.
"The practice of 'Advance Tip' is deeply concerning," consumer affairs minister Prahlad Joshi said in a post on X on Wednesday. "Forcing or nudging users to pay a tip in advance for faster service is unethical and exploitative. Such actions fall under unfair trade practices. Tip is given as a token of appreciation, not as a matter of right, after the service," ...
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