India, June 26 -- Towing operations have been suspended following numerous complaints from citizens about the arrogance and high-handedness of towing staff as well as the traffic police. There have been reports of citizens facing abuse at the hands of towing personnel and even the traffic police.

Citizens have complained of vehicles being towed away without prior warning or consideration. Vehicles are towed away even in cases where parking rules' signage is unclear, leaving citizens scrambling to retrieve their vehicles after paying hefty fines. The towing personnel involved often behave in a high-handed manner showing little patience or willingness to listen to explanations, and treating the vehicle owners with dismissive contempt. The ...