India, July 31 -- Despite the Pune Municipal Corporation (PMC) making it mandatory to upload documents online for property title changes, many citizens are struggling as technical glitches prevent them from completing the process on the property tax department's website.

Avinash Sakpal, head, PMC Property Tax Department, said, "Some citizens are facing difficulties in uploading documents for title change. Earlier, we were instructed to keep the process strictly online, but I issued a new circular last week directing officials to also accept physical documents if citizens are unable to upload them. Both online and offline modes is available now."

Since June this year, PMC had made it compulsory to submit documents online for title change...