Suvidha providers to help resolve PF-related issues, says Mandaviya
New Delhi, Jan. 1 -- The Employees' Provident Fund Organisation (EPFO) will soon appoint "Suvidha providers" to act as a guide to subscribers and help them access benefits, such as cash withdrawals, and resolve issues, said Union labour minister Mansukh Mandaviya.
The facilitators will enhance access for workers, especially first-time users and those unfamiliar with digital systems, acting as a "bridge between citizens and EPFO", the minister said on Tuesday.
Speaking on upcoming reforms, the minister said all upcoming and several existing EPFO offices were being redeveloped into modern, technology-enabled centres on the lines of Passport Seva Kendras.
The new offices will act as single-window centres for resolving any PF-related issues.
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