LUCKNOW, Aug. 6 -- Days after going through a major software upgrade, Speed Post of India Post was hit by a technical glitch that left several stranded in queues across the city on Tuesday. The snag was said to be due to a server breakdown.

The snag in Speed Post, which prioritises time-bound delivery while being address-specific, came at a time when many people use it to send 'rakhi' to their relatives and friends ahead of Raksha Bandhan.

As such, long queues were seen outside post offices in Gomti Nagar, Indira Nagar, Mahanagar and the GPO in Hazratganj. Several waited for hours only to be turned away or told to return later.

These post offices underwent Advanced Postal Technology 2.0 (IT 2.0) upgrade only last week, due to which reg...