India, Nov. 10 -- Samsung's latest flagship, the Galaxy S25 Ultra, is powerful on paper, new chipset, upgraded cameras, and a refreshed design. Yet a noticeable number of early buyers are voluntarily returning to the Galaxy S24 Ultra, a report by SamMobile reveals. Their reasons reveal a growing disconnect between Samsung's hardware direction and what long-time Ultra users actually want from the series.

One of the biggest complaints is the S25 Ultra's new flat, sharp-edged frame. While flat designs are trendy, many users say the device feels harsher and less comfortable to hold. The Galaxy S24 Ultra, with its subtly chamfered, slightly rounded edges, struck a sweet spot: boxy but refined, professional yet ergonomic.

Users switching back...