India, July 17 -- One of the most enduring images in my mind is that of a 64-year-old man from Delhi who once struggled to walk a few hundred metres without feeling winded. His heart had been recently repaired with stents, but his life-sedentary, uncertain, increasingly isolated-remained broken in quieter ways.

He lived just four kilometres from a tertiary hospital, yet that short distance felt like an ocean. Frequent visits were a logistical strain, dietary changes overwhelming, and he had little psychological support to navigate recovery. The risks were familiar: Poorly controlled blood pressure, elevated LDL, creeping diabetes, and declining confidence. What changed wasn't just his medication, but how care came to him-through his phon...