India, May 20 -- The Paschimanchal Vidyut Vitran Nigam Limited (PVVNL, Noida) conducted a mega camp from May 15 to 17 and resolved 245 out of 260 consumer grievances, a disposal rate of over 94%, according to official data shared by the department on Monday.

The camps were held under directives of the Uttar Pradesh Power Corporation Limited (UPPCL) to fast-track resolution of consumer complaints related to billing errors, meter replacements, load enhancements, and tagging corrections.

"These mega camps are part of a citizen-centric approach where our teams worked to bring electricity services closer to the people and resolve their issues in a timely and transparent manner. The response has been encouraging, and we plan to hold similar p...