India, July 30 -- The passenger service quality at Pune International Airport has shown notable improvement, according to a recent survey conducted jointly by the Airports Authority of India (AAI) and the Airport Council International's Airport Service Quality (ACI-ASQ) programme. The quarterly survey, which assessed services from April to June, has ranked Pune Airport at 57th position globally, a rise from the 59th spot it held during the January-March quarter.
The ASQ survey, which was published online on Monday, evaluates the quality of 31 passenger-centric services across airports worldwide, based on feedback collected directly from travellers. At Pune Airport, this includes regular audits and input from passengers regarding services...
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