LUCKNOW, June 5 -- The Lucknow Development Authority has issued strict standard operating procedures (SOPs) to ensure that files related to freehold registry of allotted properties are processed within a fixed timeline.

The move - to tackle delays in property registration and improve public service delivery - comes after LDA senior officials observed that inaction on property files were damaging the authority's image.

Under the new SOPs, officers and staff handling property files have been assigned specific deadlines at every stage from the receipt of application to final registration. The officer in-charge of the property section has been made directly responsible for ensuring timely registration. Section officers have been instructed ...