India, May 23 -- The Pimpri Chinchwad Municipal Corporation (PCMC) has gone completely paperless since April 1 this year. Over 32,000 inward letters and 3,700 files have been processed digitally across 54 departments, said officials on Thursday.

The move is part of PCMC's new GIS-enabled ERP system, which brings together SAP, a Document Management System (DMS), a Geographic Information System (GIS), and 26 other digital applications.

Shekhar Singh, municipal commissioner, PCMC, said, "We have built a system where files don't move physically anymore - everything is tracked, fast, and transparent. The digital shift reflects our focus on efficiency, accountability, and smart governance."

According to officials, all tasks-from payroll and ...