India, Sept. 24 -- A perfectly ordinary day in May spiralled into a nerve-racking situation by nightfall for 29-year-old Mankhurd resident Aarti Prakash Chandragupta. Her husband, 34-year-old Prakash, stepped out of their home around 10.30am to buy supplies for his pani-puri stall, and was not seen through the day. By 9pm, Aarti learnt that Prakash had been run over by a train at Mankhurd station.

A patient suffering from a mental health condition, Prakash had ended his life, unable to cope with his condition. His body was then taken to Rajawadi hospital, Ghatkopar, for post-mortem. The next morning, when it was time to take him for the last rites, the hospital said ambulances were unavailable to transfer him home.

Aarti recalled seeing...