India, July 23 -- In an incident that has raised serious questions about protocol adherence, a passenger travelling on a Pune suburban local train alleged that a ticket checker collected a fine via her personal Google Pay account instead of using official payment methods. The incident occurred on Monday on the Pune-Akurdi route under the Pune railway division.

Shubham Rathi, the passenger involved, recounted the incident: "Today, I travelled from Pune station to Akurdi by local train and my ticket got misplaced. I was issued a fine of Rs.510 which I paid to a ticket checker at Akurdi railway station. But, she asked me to transfer the fine amount to her personal UPI account."

As per railway norms, fines must be collected either in cash o...