Panchkula, July 7 -- The recently upgraded Haryana Police website, aimed at enhancing citizen services, is encountering significant technical glitches and accessibility issues, frustrating many users. While the new system is designed to streamline services like character certificates, police clearance certificates, e-FIRs for stolen vehicles, and FIR downloads, it has instead led to prolonged loading times, frequent session expirations and difficulties in accessing key functions.

The website requires users to input personal information for login, including mobile numbers and one-time passwords (OTPs), as a measure to enhance security and efficiency. However, this has proven cumbersome for many. "Even after logging in with a mobile number...