India, Aug. 6 -- Over 17,500 complaints of fake, duplicate, and counterfeit products sold on e-commerce platforms have been recorded since 2022, with the highest - 7,221 cases - reported in the first half of 2025, the union consumer affairs ministry told Parliament on Wednesday.
Responding to a question raised by Lok Sabha lawmaker Murari Lal Meena, union minister of state for consumer affairs B.L. Verma said calls to the National Consumer Helpline (NCH) rose more than tenfold - from 12,553 in December 2015 to 1,55,138 in December 2024 - with average monthly complaints surging from 37,062 in 2017 to 1,11,951 in 2024.
The Bureau of Indian Standards (BIS) conducted 22 search and seizure operations at e-commerce-related warehouses across D...
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