India, June 12 -- Netflix users have been left confused and frustrated after the streaming service rolled out a major update to its interface. The redesigned app, which began gradually launching worldwide on May 19, introduced noticeable changes to the layout and navigation, catching many subscribers off guard as they logged in this week.

Netflix has been promoting its new design as a path to bring forward "better recommendations and an improved interface that highlights what matters most to you". The streaming service insists that the new interface will result in a "clean and modern" look for viewers, along with personalized suggestions and shortcuts leading to more apt recommendations for subscribers, as reported by the Manchester Even...