India, July 11 -- In response to numerous complaints from commuters, the Maharashtra State Road Transport Corporation (MSRTC) has decided to develop additional pick-up points on the outskirts of Pune city, said officials.

A survey conducted by the MSRTC Pune division in June found that passengers boarding buses mid-route are often unable to find seats, forcing many to opt for alternative modes of transport.

"We frequently receive complaints that passengers who board mid-way, especially from bypass roads and city outskirts, do not get seating as buses are already full. This is one of the reasons passengers are shifting to private transport options," said a senior MSRTC official from the Pune division, requesting anonymity.

The survey, c...