India, March 24 -- What was supposed to be a family's dream vacation turned into a nightmare when Royal Caribbean staff at Port Canaveral denied boarding to Shannon Nutting's 16-year-old son, who has special needs due to an ID issue. Despite Nutting confirming in advance that his student ID would be acceptable, staff refused entry, citing the lack of a state-issued ID. Nutting explained that her son did not have one due to his special needs, but her plea was dismissed, leaving the family devastated, reported the New York Post.

Nutting, a teacher from Pembroke, had spent over a year organising the trip and had even brought along a babysitter to help. She had kept the vacation a secret from her kids, revealing it only when they arrived at ...